Stockport Metropolitan Borough Council

Mr Devon Sherwood

Complaints Resolution Manager

Children & Young Peoples Directorate

Stopford House 3rd floor

Piccadilly

Stockport

SK1 3XE

From Mr M S Parnell

Date 27th November 2007

Dear Mr Devon Sherwood

….

REQUEST FOR HELP FOR THE FAMILY

1. I consider that this family should be professionally assessed to see what support we can be given

2. I consider that the children are facing difficulties and that we need some extra help I feel that they have developed issues as they have gone through traumatic times and through the care system.

3. I consider the question who at any time as understood what these children really want and has the system and myself decided what is in their best interest without fully understanding how these children will deal with what they don’t like, none of us would do very well if we were forced to do things against our free will.

4. I consider that we have not been provided with the help and support we need in a timely fashion and I ask you to investigate this to see what failings have been made in the past and what help can be made in the future.

5. I consider that an assessment is needed to help repair the damage done by the past failings of not assessing earlier the issues of these adoptions.

ISSUE REGARDING BAN TO COUNCIL PREMISSES

1. I consider that the ban regarding me is unjustified and that the continued ban of myself from Stopford House is unfair, as a council tax paying resident it is withholding some of the very things I am paying for.

2. I consider that I was not causing a nuisance which led to the ban.

3. I consider that I did not cause a disturbance at Stopford House and the ban is hurtful and damaging to my character I therefore ask for a formal review of why I was banned and for the ban to be removed…..

ISSUE
REGARDING COUNCIL TAX BENEFIT

1.
I consider that I
did not adopt my children to make financial gain, in adoption this is against
the law.

2.
I consider that
there is a number of issues regarding in sorting out the council tax.

3.
I consider the
delay along with the adoption issues have consumed all of my time, day and night, awake and in
sleep and in dealing with this along with all its stresses the employment service as classed me as being
unavailable for work and recommended to claim incapacity national insurance
credits as a carer in dealing with these
issues.

4.
I consider that
dealings over Council Tax Benefit in the timely fashion have caused hardship,
and in that with my account being put on hold for a number of years because of
a lack of understanding of the legal
problems that are morally
unjustifiably wrong, I therefore ask for a formal review of why there has been
inconsistencies and timely delay to matters of dealing with this families needs
and circumstances.

5.
I consider asking
the Council to consider what answer of assistance it can provide in the
existing circumstances.

….What has been
suffered “that’s accountable to the
councils failings”.

loss of:-

Ÿ
Basic Care for some of the most vulnerable people, children from the care system.

Ÿ
Supportive Care under special family needs and
circumstances.

Ÿ
Secondary Care to the supportive parent of the said
children.

Ÿ
Financial assistance that has unjustly and immorally
been taken away.

Ÿ
Life itself , time inappropriately spent fighting to
get help.

Ÿ
Aspirations and dreams sense of being and achievement.

Ÿ
Self esteem is it
worth trying to better, just to be knocked down.

How has this left us feeling:-

Ÿ
Isolation and abandonment of a family that is in need.

Ÿ
Exclusion from having a normal family life because of
damaging issues.

Ÿ
Emotional wellbeing and distress of a traumatic
situation.

Ÿ
Physical and unacceptable stressful issues are
unbearable and even unbelievable.

Ÿ
Financially broken who will cover the cost to repair
the damage.

Ÿ
How complex will the help now be in dealing with other
avoidable issues.

Ÿ
Will it ever be put right can we be given a chance of
help, to live normal family life?